Last Updated: 5/15/2023
HOW WE COLLECT INFORMATION
You may elect to provide information that identifies you, including your name, email address, mailing address, zip code, telephone number, fax number and similar information (collectively, "Personal Information") to us by sending or responding to emails regarding certain listings or services offered on our website or in other ways, for example by contacting us by telephone.
HOW WE USE AND DISCLOSE YOUR PERSONAL INFORMATION
We collect, generate, retain and use your Personal Information for our own internal purposes in connection with the facilitation, recording and processing of any requests, communications, or interactions you may have with our website or us.
In addition, your Personal Information may also be used by us to provide you with information regarding our products and services. For example, we may use your email address to send you special announcements and notifications of new real estate listings, services or promotions that may be of interest to you. You may opt out of any such communications by using the opt out information included in any such communication or by contacting us at the contact information provided below.
Cookies allow websites to recognize you, track when you return and keep information specific to you. The cookies we use on our websites may include:
- Session cookies: These temporary cookies expire and are automatically erased whenever you close your browser window. We use session cookies to grant our users access to content.
- Persistent cookies: These usually have an expiration date in the distant future and remain in your browser until they expire, or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve the websites for our users. For example, we may use a persistent cookie to associate you with your user account or to remember your choices on our website.
We do not use technology that recognizes a “do-not-track” signal from your web browser.
INFORMATION SHARING AND DISCLOSURE
When you request information, we need to know your name, email address, mailing address and possibly additional information. This allows us to process and fulfill your request. We do not sell, trade, or rent your Personal Information to third parties. We may provide aggregate statistics about our users, customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. We may keep information that you disclose to us indefinitely.
Data security is critical to us and thus all Personal Information is held in a secured database. While it is impossible to guarantee the complete security of any computer system and the data contained therein, our vendors are required to maintain and implement robust security policies and procedures that combine with available technologies in accordance with prevailing industry standards, all of which are designed to protect the confidentiality, integrity, and availability of your Personal Information. To the extent we are provided with social security numbers or personal financial information, we comply with all applicable regulations regarding the confidentiality and safe disposal of such information.
CHILD PRIVACY: NOT INTENDED FOR CHILDREN
If you are under the age of 18, please do not use or access our website in any way. We will not knowingly collect or use any Personal Information from any child under the age of 18. It is not our intention to collect Personal Information from anyone under 18 years of age. If we become aware that we have collected any Personal Information from children under the age of 18, we will promptly delete such information from our databases.
ACCESSING, UPDATING OR DELETING INFORMATION COLLECTED ABOUT YOU BY THIS SITE
If you are a verified California resident and wish to access, update, or delete your contact information or preferences, you may make this request in writing, using our contact information provided below. Any such request through mail or email must include “Privacy Rights Request" in the first line of the description, attest to the fact that you are a California resident and provide a current California address for our response. We may request that you submit additional information, such as a signed statement under penalty of perjury that you are the individual you claim to be. Please note that we are only required to respond to one request per user each year.
Verified California residents have the right to request deletion of your information. However, please understand that California law permits us to retain certain information and not to delete it under certain circumstances. By way of example, we are not required to comply with a request to delete information if the information is necessary for us to complete a transaction for you or otherwise perform a contract; to detect, protect against, or prosecute security incidents, fraud or illegal activity; to use the information only internally in ways reasonably aligned with your expectations as our customer (such as maintaining sales records), and to comply with legal obligations. If we receive such a request from you, we will notify any service providers we have engaged to delete your information as well.
We will not discriminate against you as a result of your exercise of any of these rights.
If you have questions or requests, please contact us at firstname.lastname@example.org or 415-685-3391.